Returns Information

We always strive to have happy customers, and this is why we offer a 60 days return policy. If for any reason you are not happy with your product, used or un-used, please email us at, or complete the contact form to notify us. Then return it to us in it's original packaging, for a full refund. You must include your name, order number and email address.

Returns Address

J Botanics

The Roses

4 Warren Road



You are responsible for the returns postage, unless your item is faulty or damaged. If 60 days have gone by, then we can offer you an exchange.